Returns & Refunds
Our policy for returns, exchanges, and refunds.
Return Window
Most items are eligible for return within 30 days of delivery. Items must be unused and in their original packaging.
Non-Returnable Items
Certain products may not be returnable due to hygiene, personalization, or other restrictions. If an item is non-returnable, it will be indicated on the product page.
How to Start a Return
1. Contact our support team with your order number and item details.
2. We’ll provide return instructions and the return address (if applicable).
3. Once received and inspected, we’ll process your refund or exchange.
Refunds
Approved refunds are issued back to your original payment method. Processing times may vary depending on your bank/payment provider.
Questions?
If you need help with a return or refund, contact support and we’ll assist you.
Shipping Fees
Shipping fees are non-refundable unless the return is due to an error on our side.